01772 463779

07403 271888

Preston, PR5 5SR

©2016 BY HOME COMFORT PETS. PROUDLY CREATED WITH WIX.COM

PRIVACY POLICY

General Data Protection Regulations (GDPR)

You may have heard that the data protection regulations in the UK are changing when the new General Data Protection Regulations (GDPR) come into force on 25 May 2018.

Please can we draw your attention to our Privacy Policy 

All data about you is treated as strictly confidential and is held in accordance with the General Data Protection Regulations (GDPR).

The completed 'client booking form/information sheet' is retained in hard copy in a secure filing cabinet and is used by Home Comfort Pets only to provide the care for your pets as specified by you on that sheet.

This is the only source of your data that we use unless you provide new information to replace any or all of it.

Should you no longer wish to use our service, your details held in our records will be destroyed. Similarly, a form that has not been used after a period of 24 months since previously used will be destroyed.

Your contact details (name, address, phone number, email address) will additionally be stored in an electronic contact book if you have agreed for this.The details will be used (the method of contact being initially agreed on the client booking form/information sheet)Your personal information will not be shared with other persons or organisations. However, if there is an emergency whereby Home Comfort Pets is suddenly unable to care for your pet whilst you are away, a process is in place whereby care can be arranged to ensure the safety of your pets.

  • to confirm / arrange future bookings or arrangements (email/text/WhatsApp as agreed)

  • to send invoices in respect of bookings (email)

  • to update you on your pets whilst you are away (email/text/WhatsApp as agreed)

    Please let us know at any time should you wish that method to be changed or if you subsequently want your details removing from this.Your personal information will not be shared with other persons or organisations. However, if there is an emergency whereby Home Comfort Pets is suddenly unable to care for your pet whilst you are away, a process is in place whereby care can be arranged to ensure the safety of your pet.

 
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